H2 Entertainments AG Privacy Policy
With this data protection declaration, we inform you which personal data we collect when you visit our website and for what purpose we use the data. The data protection declaration also provides information on data processing when booking via the website operated by us https://arosaexklusiv.ch Personal data are all data that can be related to you personally, e.g. B. Name, address, email addresses. The person responsible for data processing within the meaning of data protection laws is:H2 Entertainments AG, Poststrasse 144, CH-7050 Arosa
Phone: +41(0)79 676 47 28
E-Mail: mail@arosaexklusiv.ch.
Data protection coordinator for H2 Entertainments AG: Valerie Leu
Summary- When you book accommodation via our portal , we collect and use your personal data to process the payment and, where necessary to fulfill the contract, to transmit the data to our partners.
- When you visit this website , we collect data insofar as it is technically necessary. We also collect and use data to carry out range analyzes with Google Analytics.
- We use social media tools and other tools, including the IFacebook plug-in, which allows you to interact with Facebook and other users, Google Maps, Google Adwords, Facebook Custom Audiences and DoubleClick by Google. As a person concerned, you have the right to object, revocation, information and deletion and you are free to complain to a supervisory authority.
- Your name and address,
- Your email address,
- Your Address,
- Your phone number and
- In individual cases, additional information about yourself or your booking (request) required for the respective booking (request). In order to carry out and process the bookings, we collect the personal data required for the respective payment method. The provision of further information is voluntary.
- Booking platforms If you make bookings via a third-party platform, we receive various personal information from the respective platform operator. In addition, inquiries about your booking may be forwarded to us. We will process this data by name in order to record your booking as requested and to provide the booked services. The legal basis for data processing for this purpose is the fulfillment of a contract in accordance with Art. 6 Paragraph 1 lit. b GDPR. Finally, we may be informed by the platform operators about disputes in connection with a booking. In doing so, we may also receive data on the booking process, including a copy of the booking confirmation as evidence of the actual booking. We process this data to protect and enforce our claims. This is our legitimate interest within the meaning of Art. 6 Para. 1 lit.f GDPR.
- Centralized storage and linking of data We store the data specified in numbers 2-5 and 8-10 in a central electronic data processing system. The data relating to you are systematically recorded and linked to process your bookings and process the contractual services. The processing of this data in the software is based on our legitimate interest within the meaning of Article 6 (1) (f) GDPR in customer-friendly and efficient customer data management.
- Retention period We only store personal data for as long as it is necessary to use the above tracking services and further processing within the scope of our legitimate interests. We keep contract data longer, as this is required by statutory retention requirements. Retention obligations that oblige us to retain data result from regulations on the right to report, on accounting and tax law. According to these regulations, business communications, concluded contracts and accounting documents must be kept for up to 10 years. If we longer need this data to carry out the services for you, the data will be blocked.
- Disclosure of data to third parties We only pass on your personal data if you have given your express consent, if there is a legal obligation to do so or if this is necessary to enforce our rights, in particular to enforce claims from the contractual relationship. In addition, we pass on your data to third parties, insofar as this is necessary in the context of the use of the website and the execution of the contract (also outside the website), namely the processing of your bookings. A service provider to whom the personal data collected via the website is passed on or who has or can have access to it is our web host www.webland.ch. The website is hosted on servers in Switzerland. The data is passed on for the purpose of providing and maintaining the functionality of our website. This is our legitimate interest within the meaning of Art. 6 Para. 1 lit.f GDPR. Finally, if you pay by credit card on the website, we forward your credit card information to your credit card issuer and to the credit card acquirer. If you decide to pay by credit card, you will be asked to enter all the necessary information. The legal basis for the transfer of data is the fulfillment of a contract in accordance with Art. 6 Para. 1 lit. b GDPR. With regard to the processing of your credit card information by these third parties, we ask you to also read the general terms and conditions and the data protection declaration of your credit card issuer. Please also note the information in sections 7-8 and 10-11 regarding the transfer of data to third parties.
- Transient cookies, such as session cookies that save a session ID. This, in turn, can be used to assign various requests from your browser to the joint session so that your computer can be recognized when you visit our website again. Session cookies and transient cookies are deleted when you close the browser or log out;
- Persistent cookies for the “memo” function so that you do not lose the content of your memo and you can also look at your selected holiday properties again at a later point in time. These cookies are automatically deleted from your hard drive after 28 days. Regardless of this, you have the option at any time to delete the cookies in the security settings of your browser. You have the option of using the appropriate settings in your browser, for example, to prevent the acceptance of third-party cookies or all cookies. However, this may mean that you may not be able to use all the functions of our website.
- legitimate interests of H2 Entertainments AG,
- consider the existence of the necessity and take into account the interests of the data subjects and
- carry out a weighing of interests in individual cases.
- Suppression of third-party cookies by setting in your browser
- Blocking of cookies from the domain www.googleadservices.com ,
- www.googleadservices.com, https://www.google.de/settings/ads , whereby this setting will be deleted if you delete your cookies;
- by deactivating the interest-based advertisements of the providers who are part of the self-regulation campaign “About Ads” via the link http://www.aboutads.info/choices , whereby this setting is deleted when you delete your cookies;
- through permanent deactivation in your browser : http://www.google.com/settings/ads/plugin .
- You can request confirmation from us as to whether we are processing personal data about you and, if this is the case, you have a right to information about this personal data and the information listed in Art. 15 GDPR.
- According to Art. 16 GDPR, you have the right to immediately request the correction of incorrect personal data concerning you and, if necessary, the completion of incomplete personal data
- You have the right to demand that we delete your personal data immediately, provided that one of the reasons listed in Art. 17 GDPR applies
- You have the right to request that processing be restricted if one of the conditions listed in Art. 18 GDPR is met
- As long as the requirements of Art. 20 GDPR are met, you have the right to request data transfer.
- If we process your data on the basis of a consent that you have given us, you can revoke this consent at any time. The revocation does not affect the legality of the processing carried out on the basis of the consent up to the revocation, ie the revocation affects the permissibility of the processing of your personal data only after it has been explained to us.
- You also have the right to lodge a complaint with a supervisory authority if you are of the opinion that the processing of your personal data violates the GDPR (Art. 77 GDPR). You can assert this right with a supervisory authority in the member state of your place of residence, your place of work or the place of the alleged violation.
- According to Art. 21 GDPR, you have the right to object to processing, which is based on Art. 6 Paragraph 1 Sentence 1 Letter f GDPR. Processing is then based on Art. 6 Paragraph 1 Sentence 1 Letter f GDPR, for example if the processing is not necessary to fulfill a contract, but is based on a weighing of interests.